PRIVACY POLICY
Last updated: 5 June 2025
AltroPlus (“AltroPlus”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of individuals who interact with our website, services, and business operations. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data in accordance with applicable data protection laws and regulations.
This policy applies to visitors of our website, business contacts, customers, partners, and any individuals whose personal data is processed by AltroPlus.
1. Information We Collect
AltroPlus may collect and process the following categories of personal data:
1.1 Information You Provide Voluntarily
When you interact with us, we may collect information including:
- Full name
- Business email address
- Company name
- Job title or role
- Phone number
- Information submitted through contact forms, quote requests, or business communications
1.2 Automatically Collected Information
When you access our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited, time spent, and interaction data
- Referring URLs
This information is collected through cookies, log files, and similar technologies.
2. Purpose of Processing
We process personal data for the following purposes:
- To respond to inquiries and provide requested information
- To evaluate and prepare service proposals and quotations
- To operate, maintain, and improve our website and services
- To communicate with clients and business partners
- To comply with legal, regulatory, and contractual obligations
- To protect the security and integrity of our systems
3. Legal Basis for Processing
AltroPlus processes personal data based on one or more of the following legal grounds:
- Legitimate business interests
- Performance of a contract or pre-contractual measures
- Compliance with legal obligations
- Consent, where required by applicable law
4. Data Sharing and Disclosure
AltroPlus does not sell personal data.
We may share personal data with:
- Trusted service providers (e.g., hosting, analytics, communication platforms)
- Professional advisors (legal, financial, compliance)
- Regulatory authorities or law enforcement where legally required
All third parties are required to process data securely and confidentially.
5. International Data Transfers
As a global business, AltroPlus may process personal data outside the country in which it was collected. When transferring data internationally, we ensure appropriate safeguards are in place, including contractual protections and security measures.
6. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory requirements. Data is securely deleted or anonymized when no longer required.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These measures include access controls, monitoring, and secure infrastructure practices.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where applicable
Requests can be sent to info@altroplus.com.
9. Contact Information
AltroPlus
Jurisdiction: Hong Kong SAR
Email: info@altroplus.com