Privacy Policy
Last updated: 10 February 2025
AltroPlus Ltd. (“AltroPlus”, “we”, “our”, “us”) is committed to protecting the privacy and personal data of individuals who interact with our website, business communications, and automotive brokerage and auto parts resale services.
This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable.
Although AltroPlus is incorporated in Hong Kong Special Administrative Region (SAR), we operate internationally and process personal data of business contacts located in the EU/EEA and other jurisdictions.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- Visitors to the AltroPlus website
- Business contacts, clients, suppliers, and partners
- Individuals whose personal data is processed in connection with:
- Vehicle brokerage services
- Automotive parts wholesale and resale
- Supplier sourcing and verification
- Trade facilitation, logistics coordination, and documentation handling
- Contractual, invoicing, and compliance-related communications
This policy applies regardless of whether personal data is processed electronically, manually, or through third-party systems.
2. Categories of Personal Data We Collect
2.1 Personal Data Provided Voluntarily
When you communicate with AltroPlus or engage our services, we may collect:
- Full name
- Company name and business address
- Job title or professional role
- Business email address and phone number
- Inquiry details, quotations, contracts, and correspondence
- Transaction-related and invoicing information
2.2 Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited, time spent, and interaction data
- Referring URLs
This data is collected through cookies, log files, and similar technologies.
3. Purposes of Processing
AltroPlus processes personal data for the following purposes:
- Responding to inquiries and preparing quotations
- Facilitating vehicle and auto parts brokerage transactions
- Managing supplier and client relationships
- Coordinating logistics and trade documentation
- Complying with legal, accounting, tax, and regulatory obligations
- Ensuring website security and preventing fraud
- Improving our services and operational efficiency
4. Legal Bases for Processing
Personal data is processed based on one or more of the following legal bases:
- Contractual necessity – to perform or enter into B2B contracts
- Legitimate interests – to operate our business, prevent fraud, and improve services
- Legal obligations – including trade, tax, accounting, and compliance requirements
- Consent – where required under applicable law
Where legitimate interests are relied upon, AltroPlus ensures that such interests do not override the fundamental rights and freedoms of data subjects.
5. Data Sharing and Disclosure
AltroPlus does not sell personal data.
We may share personal data with:
- Logistics and shipping partners
- Hosting, IT, and communication service providers
- Professional advisors (legal, financial, compliance)
- Authorities or regulators where legally required
All third parties are contractually required to process personal data securely and confidentially.
6. International Data Transfers
As a global trading company, AltroPlus may transfer personal data outside the country in which it was collected, including outside the EU/EEA.
Where such transfers occur, AltroPlus implements appropriate safeguards, including:
- Standard Contractual Clauses (SCCs)
- Contractual confidentiality obligations
- Technical and organizational security measures
7. Data Retention
Personal data is retained only for as long as necessary to:
- Fulfill contractual and business purposes
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
Once no longer required, personal data is securely deleted or anonymized.
8. Data Security Measures
AltroPlus implements appropriate technical and organizational measures to protect personal data, including:
- Access controls and authentication mechanisms
- Secure infrastructure and network protections
- Encryption where appropriate
- Monitoring, logging, and incident response procedures
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or rectification
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
Requests may be submitted to office@altroplus.com.
10. Changes to This Privacy Policy
AltroPlus reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or technology.
Updates will be published on this page with a revised “Last updated” date.
11. Contact Information
AltroPlus Ltd.
Email: office@altroplus.com
Jurisdiction: Hong Kong SAR