COOKIE POLICY
This Cookie Policy explains how AltroPlus (“AltroPlus”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit our website or interact with our online services.
This policy should be read together with our Privacy Policy and GDPR Compliance Statement.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile device) when you visit a website. Cookies allow a website to recognize your device, remember preferences, and improve overall user experience.
Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period or until manually deleted).
2. Why We Use Cookies
AltroPlus uses cookies and similar technologies for the following purposes:
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- To ensure the proper functioning of our website
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- To enhance website security and stability
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- To analyze website traffic and usage patterns
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- To improve website performance and user experience
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- To support business analytics and operational insights
We do not use cookies to sell personal data or track users across unrelated websites for advertising purposes.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled in our systems. They are typically set in response to actions such as:
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- Navigating pages
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- Accessing secure areas
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- Submitting forms
Without these cookies, the website may not function correctly.
3.2 Performance and Analytics Cookies
These cookies collect aggregated and anonymized information about how visitors use our website, such as:
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- Pages visited
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- Time spent on pages
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- Traffic sources
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- Error messages
This data helps us understand how our website is used and how we can improve performance and content relevance.
3.3 Functional Cookies
Functional cookies allow the website to remember choices you make, such as:
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- Language preferences
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- Region selection
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- Display settings
These cookies enhance usability but are not essential for basic website operation.
3.4 Security Cookies
Security-related cookies are used to:
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- Detect suspicious activity
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- Prevent fraudulent behavior
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- Protect against unauthorized access
These cookies help maintain the integrity and security of our website and services.
4. Legal Basis for Cookie Usage
Where required by applicable law, including the GDPR and ePrivacy Directive, AltroPlus relies on:
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- Consent for non-essential cookies
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- Legitimate interest for essential and security-related cookies
You may withdraw consent at any time through browser settings or cookie management tools.
5. Third-Party Cookies
AltroPlus may use third-party service providers for analytics, performance monitoring, or infrastructure services. These providers may set cookies on our behalf in accordance with their own privacy policies.
We ensure that third-party cookies are used only where necessary and subject to appropriate contractual safeguards.
6. Managing and Disabling Cookies
You can manage or disable cookies through your browser settings. Most browsers allow you to:
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- View stored cookies
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- Delete existing cookies
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- Block all or certain cookies
Please note that disabling cookies may impact website functionality and performance.
7. Cookie Retention Periods
Cookies are stored for varying durations depending on their purpose:
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- Session cookies: deleted when the browser is closed
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- Persistent cookies: retained for a defined period or until manually deleted
Specific retention periods depend on the type of cookie used.
8. Updates to This Cookie Policy
AltroPlus reserves the right to update this Cookie Policy at any time to reflect changes in technology, law, or business practices.
Updates will be published on this page with a revised “Last Updated” date.
9. Contact Information
For questions or concerns regarding this Cookie Policy, please contact:
AltroPlus
Email: info@altroplus.com
Jurisdiction: Hong Kong SAR