Terms & Conditions
Last updated: 10 February 2025
These Terms & Conditions (“Terms”) govern the access to and use of the AltroPlus Ltd. website and all services provided by AltroPlus Ltd. (“AltroPlus”, “we”, “our”, “us”), including but not limited to automotive vehicle brokerage, wholesale and resale of automotive parts, supplier coordination, and trade facilitation services.
By engaging with AltroPlus or using our services, you (“Customer”, “Client”) agree to be bound by these Terms.
1. Scope of Application
1.1 These Terms apply exclusively to business-to-business (B2B) relationships. Consumer protection laws applicable to consumers do not apply.
1.2 All offers, deliveries, services, and contractual relationships provided by AltroPlus are governed solely by these Terms unless otherwise agreed in writing.
1.3 Any conflicting or supplementary terms proposed by the Customer shall not apply unless expressly accepted in writing by AltroPlus.
2. Services Provided
AltroPlus provides the following services:
- Brokerage of new and used vehicles
- Wholesale and resale of automotive parts (OEM and aftermarket)
- Supplier sourcing and verification
- Price negotiation and order consolidation
- Logistics and export documentation coordination
AltroPlus acts either as a broker, reseller, or trade facilitator, depending on the transaction structure.
3. Offers, Orders, and Contract Formation
3.1 All quotations, proposals, and price indications are non-binding unless explicitly stated otherwise.
3.2 A binding contract is formed only upon written confirmation by AltroPlus or commencement of service delivery.
3.3 Orders submitted by the Customer may remain valid for a limited period as specified in the quotation.
4. Prices, Fees, and Payment Terms
4.1 Prices are stated exclusive of VAT, customs duties, import/export taxes, insurance, shipping costs, and other governmental charges unless expressly stated.
4.2 Payment terms, currencies, and accepted payment methods shall be defined in the applicable quotation or invoice.
4.3 AltroPlus reserves the right to request advance payments, deposits, or guarantees, particularly for high-value or cross-border transactions.
4.4 Late payments may result in suspension of services and statutory interest charges.
5. Delivery, Logistics, and Risk Allocation
5.1 Delivery timelines are estimates and may be affected by third-party suppliers, carriers, customs authorities, or force majeure events.
5.2 Unless otherwise agreed, risk transfers to the Customer in accordance with the applicable Incoterms® specified in the contract.
5.3 AltroPlus is not liable for delays or damages caused by logistics providers, customs inspections, or regulatory actions.
6. Customer Obligations
The Customer is responsible for:
- Providing accurate and complete information
- Ensuring lawful use, resale, and export of vehicles and parts
- Compliance with import/export, sanctions, and local regulations
- Timely payments and cooperation during transactions
7. Warranties and Disclaimers
7.1 AltroPlus provides services on a commercially reasonable efforts basis.
7.2 Except where explicitly agreed, AltroPlus makes no warranties regarding:
- Condition or fitness of vehicles or parts
- Availability of inventory
- Continuous or uninterrupted service delivery
7.3 Used vehicles and parts may be sold “as-is” unless otherwise stated.
8. Limitation of Liability
8.1 AltroPlus’ liability is limited to direct damages foreseeable at the time of contract conclusion.
8.2 AltroPlus shall not be liable for:
- Loss of profit or revenue
- Business interruption
- Loss of data or contracts
- Indirect or consequential damages
8.3 Total liability shall not exceed the fees paid by the Customer for the relevant transaction.
9. Force Majeure
AltroPlus shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, war, strikes, supply chain disruptions, regulatory actions, or transportation failures.
10. Intellectual Property
All intellectual property rights related to the AltroPlus website, systems, documentation, and branding remain the exclusive property of AltroPlus.
The Customer retains ownership of its own data and materials.
11. Confidentiality
Both parties shall treat all non-public commercial, technical, and contractual information as confidential unless disclosure is required by law.
12. Compliance and Trade Controls
Customers must comply with all applicable trade laws, export controls, sanctions, and customs regulations.
AltroPlus reserves the right to refuse or terminate transactions that pose compliance, legal, or reputational risk.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of Hong Kong Special Administrative Region (SAR).
Exclusive jurisdiction shall lie with the courts of Hong Kong SAR unless mandatory law provides otherwise.
14. Amendments and Severability
14.1 AltroPlus may amend these Terms at any time. Updated versions will be published on the website.
14.2 If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Contact Information
AltroPlus Ltd.
Email: office@altroplus.com
Jurisdiction: Hong Kong SAR